Rates & Terms
The hourly rate is agreed with the client prior to the commencement of any work and is dependent upon the nature of the work to be undertaken. The minimum charge per project is one hour, followed thereafter in 15 minute increments.
Where new clients are locally based, i.e. Bath, Chippenham, Corsham, Malmesbury, Westonbirt, Didmarton, Cirencester etc, the initial consultation meeting (where required), is complimentary. Any additional time spent liaising with clients in respect of work being undertaken is then chargeable in accordance with the agreed rates.
Audio Transcription is chargeable per audio minute and rates are dependent upon the quality and type of recording.
Please get in touch via Email or call Alex on 01666 840244, should you have a question not answered herein.
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Retainers
A regular, fixed number of hours per month can be secured via an agreed Retainer - please get in touch with Alex to discuss this option further.
Payment
Invoices are submitted on completion of a project, or at monthly intervals (at the end of the month), in the case of ongoing work. Invoices become due and payable within 14 days of the Invoice date and the preferred payment method is via BACS/Online Banking.
Expenses such as stationery, printing, photocopying, scanning, materials, telephone costs, postage, travel and any other incurred in relation to the work, will be invoiced in addition to the time worked, at cost. Postage for Mail Shot projects is payable in advance.
Retainer agreements are payable in full, in advance on the 1st of each month via Standing Order and expenses incurred during the month will invoiced at the end of each month and become due and payable within 7 days of the Invoice date.
VAT is not applicable.
A full and current copy of the Terms of Business are available upon request. Please get in touch via Email or call Alex on 01666 840244 if you have any questions or, would like to discuss your support requirements moving forwards.